Ink Crest Publishing LLC (“Ink Crest Publishing LLC,” “we,” “our,” or “us”) provides publishing, ghostwriting, audiobook, illustration, marketing, and author website services. Because these services may involve project-specific work, resources, creative development, production time, and third-party costs, refund terms may vary by project.
Refund eligibility is determined by the specific contract, proposal, service agreement, or statement of work applicable to your project.
Before beginning a project, clients may receive written terms outlining applicable fees, payment schedules, deliverables, cancellation provisions, and refund conditions.
Where a signed agreement contains refund or cancellation provisions, those provisions will control in the event of any inconsistency with this general Refund Policy.
Certain services may involve work performed specifically for a client, including:
Because these services may require time, labor, production resources, or third-party expenses, amounts paid may be non-refundable to the extent stated in the applicable agreement.
Any deposit, advance payment, setup fee, or initial project payment will be subject to the terms stated in the applicable contract or service agreement.
If the agreement states that a particular payment is non-refundable, that provision will apply except where a refund is required by applicable law.
If you wish to cancel a project, you should notify Ink Crest Publishing LLC in writing as soon as possible.
Any refund resulting from cancellation will be determined according to the applicable contract, including provisions concerning:
Where services have already been performed or deliverables have been completed or provided, fees relating to that work may not be refundable if the applicable agreement provides for such treatment.
Any partially completed project will be handled according to the cancellation and payment terms established in the applicable agreement.
Certain projects may involve costs paid to or incurred through third-party platforms, vendors, distributors, technology providers, advertising platforms, production services, or other external providers.
Third-party charges may be non-refundable where the applicable provider does not offer a refund or where the client agreement assigns those costs to the client.
If you believe you are entitled to a refund under your agreement, please contact us with:
Refund requests should be submitted using the contact information below.
If a refund is approved, it will generally be processed using the original payment method unless otherwise agreed or required by applicable law.
Processing times may vary depending on the payment provider or financial institution.
Submitting a refund request does not automatically result in a refund.
Refund eligibility will be determined by the applicable contract and applicable law. This policy does not create a refund entitlement where one does not otherwise exist.
Nothing in this Refund Policy is intended to remove, restrict, or override any consumer rights or other rights that cannot legally be waived under applicable law.
Ink Crest Publishing LLC may update this Refund Policy when necessary to reflect changes in our services, agreements, business practices, or applicable legal requirements.
The updated version will be posted on this page with a revised “Last Updated” date.
For questions regarding this Refund Policy or a project-specific refund request, contact:
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